Products
For over 20 years, we have been developing enterprise solutions for telephone traffic management, call recording, business process automation, and AI systems. Our products are used by banks, utility companies, and corporate clients.
CallXpert
Call accounting & control system
Analytics, reporting, integrations, and call control.
- Reports by departments/users
- PBX/platform integrations
- Export and automation
Expert Vision CallRecording v5.1
Call recording, protection and analysis for Cisco CUCM
No lost calls, every recording protected and controlled access for banks, contact centers and emergency / dispatch services. Installed in the customer's own infrastructure.
- SPANLESS, SPAN and parallel recording; CUCM 14.x and 15.x
- Certificate encryption or MP3 with a digital signature
- Three access levels, Active Directory / SSO
- High availability; licensed by concurrent calls
- SNMP, webhooks and API; Windows or Linux; SQL Server or PostgreSQL
- Optional on-premises AI call analysis
Expert Vision OrderFlow AI
AI ordering bot
A chat bot that takes orders and checks availability via ERP/warehouse systems.
- Viber / WhatsApp / Web
- Product & quantity normalization
- Escalation to human agent
Voice & IVR
Voice bots & IVR
Automated phone workflows: speech recognition, intent, and guided scenarios.
- SIP integration
- Recording/logging/analytics
- Business system connectivity
Custom Software
Custom development
Architecture, development, performance tuning and maintenance for enterprise systems.
- API / Integrations
- Data & SQL performance
- Reliability & observability